The Issue: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. But, difficulty, regular changes, and limited direction often result in a "productivity gap":

• Employee Struggles: Users find it difficult to use new SAP screens or complete multi-step transactions, leading to confusion and increased reliance on help desks.


• Process Deviation: Users bypass standard SAP processes, which results in data quality issues, regulatory problems, and productivity loss.


• Lost Learning: Classroom-based learning is ineffective over time, leaving staff unsupported when they are working.

sap walkme
• Low ROI: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Approach: Contextual Support with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, addresses the Digital Adoption Gap. It integrates with your SAP systems to deliver real-time assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every user, regardless of background, can be productive from the outset.